Best approach(framework or library) to create live chat feature in django rest framework and React Project?

I am creating one project in which I want to create live chat section where our user can communicate with our agent through this feature.I am using React Js for frontend and django rest framework for backend, So I wanted suggestion what approach should I follow to achieve the same,through googling I found that Django channels are best option for chat feature in django, but I wanted more concise approach for the same I mean more suitable approach.

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